Amilia Strengthens Its Customer Service Leadership: Graham Hussey Promoted Vice President

Amilia announces the ascent of Graham Hussey to the position of Vice President of Client Services. Hussey's promotion underlines the company's focus on providing top-tier client services while fostering the growth of internal talent.

During his tenure at Amilia, Graham has established a track record of successfully leading initiatives that enhance customer engagement and satisfaction, from onboarding to renewal. "His in-depth understanding of client needs and his drive for service excellence have been invaluable," stated Hugo Lachance, CEO at Amilia. "Graham’s leadership across our service teams will be instrumental in our strategic growth and client care."

Upon accepting his new position, Graham Hussey shared his enthusiasm for his ongoing journey with Amilia. "I'm honored to step into this role with Amilia, dedicated to ensuring that our customers continue to feel supported and valued. I look forward to leading our talented team and building on our commitment to excellence at every interaction."

Natacha Brind’Amour, Amilia’s VP of Talent & Culture, reflected on Hussey’s progression: “At Amilia, we are dedicated to nurturing our talent. Graham’s promotion is a testament to our commitment to fostering internal development. As a company experiencing growth, we are creating opportunities for our talented team members to advance in their careers.”

A picture of Graham Hussey, the newly appointed Vice President of Client Services at Amilia

About Amilia
Founded in 2009, Amilia is on a mission to simplify the management of organizations offering activities and memberships to their community. From eCommerce, scheduling, reservations, waitlists, staff, facilities, financial sustainability, and more, Amilia is broadening access to modern technology for over 1,500 organizations. Its robust end-to-end solutions support small businesses, membership-based non-profits, community centers, and Parks & Recreation agencies in their aim to engage their local communities. For more information, visit amilia.com.

Media Contact
Kim Fortin
Director, Brand & Communication
kim.fortin@amilia.com